Job Opening

• Complete patient assessments and communicates significant findings to physician staff in a timely manner
• Provide exceptional nursing care as required by the patients in the department including fundamental patient care, comfort measures, emergency procedures, medication administration, and other nursing functions needed to ensure patient comfort and safety
• Assist physicians during patient exams and procedures when applicable
• Provide safety in patient care through the consistent practice of departmental procedures for treatment administration
• Assure the quality of treatment delivery and procedures through the complete and accurate documentation of medical records
• Counsel patients on possible side effects and expectations of their treatment course
• Perform accurate and timely onsite billing and charge capture for patient services
• Complete and maintains an accurate record of procedures, including billing information and codes
• Perform related duties as designated by the supervisor

• Responsible for OP/IP and Day care billing of all the prescription raised by the clinicians
• Ensure thorough verification of all the doctor prescription, verify the investigation and procedure, communicate with the patient/ customer on the approximate amount to be paid.
• Take concurrence with the patient/ customer before initiating to raise the bill.
• Ensures correct investigation code, procedure is selected in the HMIS application with relevant tariff.
• Ensure the bill is raised after confirmation from the patient/ customer.
• Responsible for ensuring the correct amount is collected from the patient/ customer.
• Ensure the receipt is handed to the patient and guide them to the location where they need to proceed for the investigation/procedure.
• Ensure collection of referral letters from the credit patients.
• Ensure relevant data in entered in the system and handover the copy of the bill.
• The Individual copy to be filed along with the referral letter.
• Responsible for generating the shift MIS related to cash and the bills generated both case wise and corporate wise etc.

• Responsible for administration, direction and coordination of area hospital assigned departmental activities for the purpose of attaining customer satisfaction and the objectives set forth by the Regional Director.
• Consult with and advise GM - OPs of problem related to the operations of the assigned departments.
• Consult with physicians, nurses and other medical professional and non – professional staff in developing, establishing and implementing operational plans, policies and procedures within the area of Hospital in accordance with the generally acceptable professional ethics and within the frame work of policies set out by the GM - OPs
• Supervises immediate subordinates in their performance of assigned responsibilities, providing assistance, advice and guidance as necessary.
• Responsible to review operational reports and statistical data of area hospital on a counting basis to help monitor assigned services operations.
• Develops area Hospital internal operating procedures design to achieve efficient hospital / department operation and maximum service to patients of the hospital.
• Maintains general liaison and communication with medical staff, all levels of supervision staff .
• Regularly tours the Hospital facilities and service areas to solicit feedback regarding performance of administrative staff.
• Ensures customer service measurements through area marketing department questionnaire and surveys.
• Keeps the area Hospital Medical Staff, Chief of Nursing aware of all matters that may affect the OP / IP.
• Participates in planning, designing and monitoring of programs for continuing education, on – job training for the area Hospital administrative staff.
• To plan and develop of new services and promotion of the public image of the hospital with the involvement of Sales & Marketing team.
• Maintains effective and professional working relationship with Medical Staff / Nursing staff and other patient care disciplines for the purpose of providing best services to the patients.

• Reviews existing supply expenses and identifies supply expense reduction opportunities.
• Collaborates with staff to implement the identified supply expense reduction opportunities.
• Provides support for administration of inventory locations, ensuring units are properly stocked of supplies.
• Assures quality control of all units utilizing appropriate systems for inventory applications.
• Assures quality of the products which are received to and stored in the refrigerator before issuing the departments
• Assists internal customers with medical supply recommendations when standard inventory supplies are stock outs or backordered utilizing the product formulary committees.
• Possesses extensive knowledge of medical pathology products, associated contract compliance, and acts as a liaison for product conversion.
• Serves as a resource on department and institutional initiatives.
• Supports coordination of application upgrades.
• Perform all other related duties as assigned.

• Clinical Care: Provide expert medical oncology care to patients, including diagnosis, treatment, and management of various cancer types.
• Treatment Planning: Develop and oversee comprehensive treatment plans, including chemotherapy, immunotherapy, and targeted therapies.
• Patient Evaluation: Evaluate patients' medical histories, diagnostic test results, and pathology reports to determine appropriate treatment options.
• Collaboration: Collaborate with a multidisciplinary team of oncologists, surgeons, radiologists, and other healthcare professionals to ensure coordinated patient care.
• Clinical Trials: Participate in and potentially lead clinical trials to advance cancer research and treatment options.
• Patient Counseling: Provide emotional support and counseling to patients and their families, addressing their questions and concerns.
• Symptom Management: Manage cancer-related symptoms, side effects of treatments, and pain control.
• Patient Education: Educate patients about their condition, treatment options, and potential side effects.
• Research and Publication: Conduct research in the field of oncology and contribute to scientific publications.
• Quality Improvement: Participate in quality improvement initiatives to enhance patient care and outcomes.
• Education and Training: Mentor and provide educational support to medical students, residents, and fellows in the field of oncology.

1. Patient Consultation and Assessment:

• Conduct thorough consultations with cancer patients to understand their medical history, diagnosis, and overall health.
• Explain treatment options, emphasizing the role of radiation therapy and discussing potential benefits and risks.
• Evaluate the patient's physical condition, considering factors that may affect the choice of treatment.

2. Treatment Planning:

• Collaborate with a multidisciplinary team, including medical physicists, dosimetrists, and radiation therapists, to create individualized treatment plans.
• Utilize advanced imaging technologies (CT, MRI, PET scans) to precisely identify the location and extent of tumors.

3. Radiation Therapy Administration:

• Administer radiation treatment according to the established plan, ensuring accuracy and precision in targeting cancerous cells.
• Monitor patients during treatment sessions, making real-time adjustments if necessary to account for changes in patient anatomy or tumor response.

4. Patient Education and Support:

• Educate patients and their families about the radiation therapy process, including potential side effects and coping strategies.

5. Multidisciplinary Collaboration:

• Work closely with surgical oncologists, medical oncologists, pathologists, and other specialists to develop comprehensive cancer treatment plans.
• Participate in tumor board meetings to discuss complex cases and determine the most effective treatment strategies.

6. Research and Continuous Learning:

• Stay abreast of the latest advancements in radiation oncology through ongoing education and participation in research activities.

7. Quality Assurance:

• Ensure adherence to safety protocols and quality standards in the delivery of radiation therapy.

Managerial

• Provide clinical direction and administration including, but not limited to, developing clinical practice guidelines. Organize the medical functions at units of the region through coordination and effective delegation of clinical duties amongst paramedical and clinical staff.
• Recruit junior doctors and manage their deployment as per need.
• Participate in clinical privileging, appointment and re-appointment of medical staff; ensures that staff physicians have adequate continuing medical and other relevant education.

Operational

• Regular supervisory rounds of all hospital wards and departments
• Define OPD schedule / slots, allocation of emergency on call duty as well as emergency days for each consultant as per their specialty.
• Track, review and analyze OPD, OT, and high-value equipment utilization and implement measures for maximization of revenue and efficiency.
• Liaise closely with HOD Marketing and Business Development for conducting and organizing CMEs and Camps.

Quality & Clinical Outcomes

• Establish dashboard to monitor the delivery of medical care and ensure that every stakeholder is following the defined processes, policies and ARIA workflows.
• Devise and rollout medical audit calendar for each of the Units in the region to ensure that patient care meets the expected standards and the audit reports must be analyzed and corrective measures implemented.
• Review and ensure documentation compliance (SOPs, Guidelines, Policies), Mortality Reviews, Quality Indicators Reporting and Analysis, Review Incident Report analysis- RCA & CAPA; follow these up with corrective actions, where required. Outcomes from various clinical committees to be evaluated for effectiveness and decision-making to be ensured.
• Develop and comply Training & Committee calendar

Compliances & Medicolegal

• Prepare monthly/ periodic reports for and attend meetings with the governing bodies as well as government department(s) for related to health care compliances.
• Review the compliance to government statutes at each of the Units of the region and ensure due renewal of licenses/ statutory requirements, as the case maybe.
• To coordinate Medico legal cases with legal team
• To ensure timely renewal & updating of licenses (relating to medical areas) that the hospital needs to have as per hospital & nursing home registration act.

Budget

• Collaboratively work with cross-functional teams in preparing budgets for medical and related departments.
• Track, review and analyze business performance such as Budget v/s Actual revenue from various medical specialties and actively work with Units/ Vertical Heads in implementing plans to achieve performance objectives.
• Collaborate and build business case for new programs or practice acquisitions and ensure achievement of budget objectives for revenues and costs especially on medical services.
• Participate in annual budgets and strategies for the organization and/or perform periodic cost and productivity analyses.

Clinician Engagement

• Support and provide leadership in improving patient care programs and in engaging with consultants/ doctors at all Units of the region.
• Create work groups and leadership committees that are designed to improve patient care and enhance relationships with providers
• Any other function assigned by management from time to time
• People/Learning/Development

Self

• Develops multi functionality.
• Benchmarks and implements best practices in the functions of responsibility and elevates the level of excellence.
• Identify and attend training programs that would enhance knowledge and skills required for development of self, functional and multi-functional abilities and capabilities.

Team

• Encourages and develops team members’ multi-functionality.
• Identify performers in the functions of responsibility and chalk out an action plan for their development and growth in tune with the strategies and objectives of the organization.

• Responsible for OP/IP and Day care billing of all the prescription raised by the clinicians
• Ensure thorough verification of all the doctor prescription, verify the investigation and procedure, communicate with the patient/ customer on the approximate amount to be paid.
• Take concurrence with the patient/ customer before initiating to raise the bill.
• Ensures correct investigation code, procedure is selected in the HMIS application with relevant tariff.
• Ensure the bill is raised after confirmation from the patient/ customer.
• Responsible for ensuring the correct amount is collected from the patient/ customer.
• Ensure the receipt is handed to the patient and guide them to the location where they need to proceed for the investigation/procedure.
• Ensure collection of referral letters from the credit patients.
• Ensure relevant data in entered in the system and handover the copy of the bill.
• Responsible for generating the shift MIS related to cash and the bills generated both case wise and corporate wise etc.

• Responsible for networking with the physicians in the allotted area and building rapport with them, meeting up with them on a daily, weekly, and monthly basis.
• Introduce the hospital services, products, and specialities to the physician community in the allotted area.
• Invite the physicians for the CME programs and ensure their participation.
• Responsible for coordinating medical camps, health awareness talks and Round Table Meets with the doctors.
• Increasing the volume of services for different Healthcare services of the Hospital.
• Keeping in touch with internal doctors, external doctors and finding ways to bridge the gap
• Continuously keep in touch with doctors on a regular basis
• Spend time with doctors, and build familiarity and a personal relationship with the doctors.
• Taking our consultants for outreach calls and Clinics and building relations with the top doctors in their allotted area.

• Maintains an atmosphere of caring, concern and support for the facility’s patients, visitors, and staff members on a consistent basis
• As per physician directions preparation of mold immobilization to the patient.
• Delivers radiation treatment according to written prescription and treatment plan
• Provides safety in patient care through the consistent practice of departmental procedures for treatment administration
• Recognizes deviation from prescribed treatment delivery and reports all deviations to the Chief Therapist
• Assures the quality of treatment delivery through the complete and accurate documentation of treatment records on physical and ARIA chart
• Ensure that safety protocols are followed for patient, family and staff
• Schedule patient visits to follow treatment plan
• Monitor patient's emotional and physical tolerance of treatment

• Responsible for accounts payable - GR
• Responsible for booking the accounts payable on a daily basis.
• Responsible for updation of Focus Application on a daily basis.
• Responsible for assisting the concerned in reconciliation.
• Responsible for all such other responsibilities assigned by the management from time to time.
• Responsible for managing a company's financial accounting, monitoring and reporting systems;
• Responsible for liaising with auditors to ensure annual monitoring is carried out;
• Responsible for building external relationships with appropriate authorities, e.g. auditors, solicitors, bankers and statutory organizations.
• Responsible for producing accurate financial reports to specific deadlines; managing budgets;
• Responsible for arranging new sources of finance for a company's debt facilities;
• supervising staff;
• keeping abreast of changes in financial regulations and legislation

• Responsible for administration, direction and coordination of area hospital assigned departmental activities for the purpose of attaining customer satisfaction and the objectives set forth by the Regional Director.
• Consult with and advise GM - OPs of problem related to the operations of the assigned departments.
• Consult with physicians, nurses and other medical professional and non – professional staff in developing, establishing and implementing operational plans, policies and procedures within the area of Hospital in accordance with the generally acceptable professional ethics and within the frame work of policies set out by the GM - OPs
• Supervises immediate subordinates in their performance of assigned responsibilities, providing assistance, advice and guidance as necessary.
• Responsible to review operational reports and statistical data of area hospital on a counting basis to help monitor assigned services operations.
• Develops area Hospital internal operating procedures design to achieve efficient hospital / department operation and maximum service to patients of the hospital.
• Maintains general liaison and communication with medical staff, all levels of supervision staff .
• Regularly tours the Hospital facilities and service areas to solicit feedback regarding performance of administrative staff.
• Ensures customer service measurements through area marketing department questionnaire and surveys.
• Keeps the area Hospital Medical Staff, Chief of Nursing aware of all matters that may affect the OP / IP.
• Participates in planning, designing and monitoring of programs for continuing education, on – job training for the area Hospital administrative staff.
• To plan and develop of new services and promotion of the public image of the hospital with the involvement of Sales & Marketing team.
• Maintains effective and professional working relationship with Medical Staff / Nursing staff and other patient care disciplines for the purpose of providing best services to the patients.

• Maintains an atmosphere of caring, concern and support for the facility’s patients, visitors, and staff members on a consistent basis
• As per physician directions preparation of mold immobilization to the patient.
• Delivers radiation treatment according to written prescription and treatment plan
• Provides safety in patient care through the consistent practice of departmental procedures for treatment administration
• Recognizes deviation from prescribed treatment delivery and reports all deviations to the Chief Therapist
• Assures the quality of treatment delivery through the complete and accurate documentation of treatment records on physical and ARIA chart
• Ensure that safety protocols are followed for patient, family and staff
• Schedule patient visits to follow treatment plan
• Monitor patient's emotional and physical tolerance of treatment

• Preparing and administering radiopharmaceuticals orally or by injection or inhalation.
• Explaining the imaging procedure to patients, answering questions, and ensuring their comfort while placing them in the appropriate position for scanning.
• Operating imaging equipment, such as PET and SPECT scans.
• Processing images on the brain, thyroid, bone, heart, lungs, kidneys, and liver on the computer.
• Monitoring patients for unusual reactions to radioactive drugs.
• Keeping detailed records of the amount and type of radiopharmaceutical used and of the procedure.
• Producing computer-generated or film images for interpretation by the physicians.
• Following safety procedures to protect staff and patients from unnecessary radiation exposure.
• Maintaining and examining medical machines and imaging equipment.
• Monitor the patient to check for unusual reactions to the drugs
• Keep detailed records of procedures
• Maintaining current knowledge of the frequent advances, innovations, and developments in the field.

• Devises and implements best practices in health care management to achieve leadership position in the healthcare industry in this part of the country.
• Devises and implements both short term and long term strategies of the oragnisation inorder to achieve leadership position
• Develops long term strategies for growth, thinks globally by taking a broad view of the business and its opportunities
• Establishes organizational strategies by evaluating trends, establishing critical measurements and determining quality and patient service strategies.
• Plans, directs, monitors and appraises the contribution of the doctors
• Identifies, nurtures, and channelizes the energies and strengths of the doctors and motivates them constantly.
• Develops patient care strategies by researching, observing the trends in the medical world.
• Generates reports regarding the quality of medical care and working of the medical staff. Act as channel of communication between the management and the medical staff.
• Schedules duties of the medical staff and help scheduling of operating room and any other medical and paramedical services.
• Completes operational requirements by scheduling and assigning employees; following upon working results
• Maintains and directs medical staff by coaching, counselling and disciplining employees; planning and appraising their performances.
• Contributes to financial objectives by preparing annual medical budgets; scheduling capital expenses.

• Supplier Invoice processing post all the required approvals in place.
• Employees reimbursement processing and petty cash management as per policy.
• Bank uploads for suppliers’ payments, employee reimbursement, tax payments etc.
• Performing the Credit card collections and cash in transit/Cash in hand reconciliations on daily basis.
• Performing the bank reconciliation on monthly basis.
• Assist in Preparing the schedules for Balance sheet items.
• Assist in statutory Audits and tax audits with respect to providing the documents to auditors.
• To interact with suppliers in case of any billing related queries.
• Preparing the Foreign vendors payments documentations.
• TDS working/payment on monthly basis.
• GST workings/ payments on monthly basis
• Updation of fixed assets register.
• Any other work as assigned by the reporting manager.

• Responsible for accounts payable - GR
• Responsible for booking the accounts payable on a daily basis.
• Responsible for updation of Focus Application on a daily basis.
• Responsible for assisting the concerned in reconciliation.
• Responsible for all such other responsibilities assigned by the management from time to time.
• Responsible for managing a company's financial accounting, monitoring and reporting systems;
• Responsible for liaising with auditors to ensure annual monitoring is carried out;
• Responsible for building external relationships with appropriate authorities, e.g. auditors, solicitors, bankers and statutory organizations.
• Responsible for producing accurate financial reports to specific deadlines; managing budgets;
• Responsible for arranging new sources of finance for a company's debt facilities;
• supervising staff;
• keeping abreast of changes in financial regulations and legislation

• Responsible for accounts payable - GR
• Responsible for booking the accounts payable on a daily basis.
• Responsible for updation of Focus Application on a daily basis.
• Responsible for assisting the concerned in reconciliation.
• Responsible for all such other responsibilities assigned by the management from time to time.
• Responsible for managing a company's financial accounting, monitoring and reporting systems;
• Responsible for liaising with auditors to ensure annual monitoring is carried out;
• Responsible for building external relationships with appropriate authorities, e.g. auditors, solicitors, bankers and statutory organizations.
• Responsible for producing accurate financial reports to specific deadlines; managing budgets;
• Responsible for arranging new sources of finance for a company's debt facilities;
• supervising staff;
• keeping abreast of changes in financial regulations and legislation

• Responsible to formulate brand plan and propose various Marketing strategies in accordance to corporate policy for hospital brand.
• Responsible to take care of all the publishing material of the hospital namely: information booklet, leaflets, handbills, brochure, and other related materials. These shall include the content, design, creativity and proof – reading etc.
• Responsible to plan various activities as per the phasewise Marketing Strategic plans.
• Responsible to execute the various activities planned as per the phase wise marketing plans for example, CMES, Workshops Camps, Patient Education Program, Life – Style Management Program Etc.
• Responsible to carry out Research activity related to marketing plan evolved.
• Responsible to explore newer geographical area new markets, for customer target for hospital.
• Responsible to explore new product feasibility for business plan.
• Responsible to do regular fieldwork to understand and develop sound marketing plan.
• Responsible for monthly detailed report of the activity should be submitted to the management
• Responsible for daily and Weekly reports on field work and other activities should be submitted in brief to management about the activities assigned.
• Responsible for support in all marketing purposes to the DGM

• To ensure handover and takeover
• To go for rounds with the Consultants and referral Doctors, if any
• To visit all the patients in the ward and carry out routine daily check up of patients based on patient condition
• To ensure adequate documentation
• To be responsible for initiating and updating the admission record, progress notes, operation notes, discharge summary, death summaries
• To check case sheets and ensure no pending investigation or reports or procedures
• To follow up on investigation reports
• To attend to patients complaints immediately
• To be available in ward always for patient monitoring
• To ensure continuous monitoring of seriously ill patients
• To keep the superiors informed about patient condition and take prior approval of the treating consultant before prescribing any additional medication
• To report all the relevant issues

• Responsible to formulate brand plan and propose various Marketing strategies in accordance to corporate policy for hospital brand.
• Responsible to take care of all the publishing material of the hospital namely: information booklet, leaflets, handbills, brochure, and other related materials. These shall include the content, design, creativity and proof – reading etc.
• Responsible to plan various activities as per the phasewise Marketing Strategic plans.
• Responsible to execute the various activities planned as per the phase wise marketing plans for example, CMES, Workshops Camps, Patient Education Program, Life – Style Management Program Etc.
• Responsible to carry out Research activity related to marketing plan evolved.
• Responsible to explore newer geographical area new markets, for customer target for hospital.
• Responsible to explore new product feasibility for business plan.
• Responsible to do regular fieldwork to understand and develop sound marketing plan.
• Responsible for monthly detailed report of the activity should be submitted to the management
• Responsible for daily and Weekly reports on field work and other activities should be submitted in brief to management about the activities assigned.
• Responsible for support in all marketing purposes to the DGM

• Responsible to formulate brand plan and propose various Marketing strategies in accordance to corporate policy for hospital brand.
• Responsible to take care of all the publishing material of the hospital namely: information booklet, leaflets, handbills, brochure, and other related materials. These shall include the content, design, creativity and proof – reading etc.
• Responsible to plan various activities as per the phasewise Marketing Strategic plans.
• Responsible to execute the various activities planned as per the phase wise marketing plans for example, CMES, Workshops Camps, Patient Education Program, Life – Style Management Program Etc.
• Responsible to carry out Research activity related to marketing plan evolved.
• Responsible to explore newer geographical area new markets, for customer target for hospital.
• Responsible to explore new product feasibility for business plan.
• Responsible to do regular fieldwork to understand and develop sound marketing plan.
• Responsible for monthly detailed report of the activity should be submitted to the management
• Responsible for daily and Weekly reports on field work and other activities should be submitted in brief to management about the activities assigned.
• Responsible for support in all marketing purposes to the DGM

• Responsible for ensuring the nurse training and educational and educational programs of the hospital are in line with the hospitals mission, vision and values of the institution.
• Develops an environment of learning for nurses in the hospital; Facilitate adult learning in the hospital by planning, identifying the needs.
• Responsible for identifying the changes in the nursing practice using an evidence based approach and facilitating the initiation of, adoption of, and adaptation to change.
• Facilitates the new learning in implementation the same in nursing practice.
• Responsible for designing, creating and applying research by supporting the integration of research into practice and helping to develop staff members knowledge and skills in the research process, as well as fostering the use of systematic evaluative research with regard to clinical, educational data.
• Responsible for enhancing the clinical competence all across the hospital.
• Responsible for providing ongoing evaluation of the quality and effectiveness of the educational activities to ensure that they maintain and enhance professional development that promotes the delivery of cost-effective high quality healthcare.
• Collaborating with the others in the practices of nursing professional development at the institutional, local, regional, and state levels.

• Counsel the patients/attendants and check whether a patient is New or Review
• Provides information about Doctors availability, Consultation time, appointments required etc.
• Attends to phone calls and provides necessary information/appointments if required
• Coordinates with the Consultant Doctors to know the visiting time etc
• In case of review, renew the patient either with Registration. No. , name of the patient and contact number.
• If a patient is a new patient then make a patient to fill Registration form and ensure that all the columns of registration form is filled.
• Make sure that Telephone Numbers and referral Doctors name, address and telephone numbers are to be filled in by them.
• Enter the complete data is entered into the system including pin code number, telephone numbers, Company/Corporate. If the “Referral” column is not filled by the patient check with the latter regarding the referrer and check whether referral letter is given.
• Coordinate with OP , IP and Admissions department and ensure the smooth process
• Plan and indent the necessary stationery once in a week.
• Maintain good interpersonal skills with the patients and with colleagues and other staff members.
• Maintains discipline and punctuality
• Report all the incidents.

• Responsible for networking with the physicians in the allotted area and building rapport with them, meeting up with them on a daily, weekly, and monthly basis.
• Introduce the hospital services, products, and specialities to the physician community in the allotted area.
• Invite the physicians for the CME programs and ensure their participation.
• Responsible for coordinating medical camps, health awareness talks and Round Table Meets with the doctors.
• Increasing the volume of services for different Healthcare services of the Hospital.
• Keeping in touch with internal doctors, external doctors and finding ways to bridge the gap
• Continuously keep in touch with doctors on a regular basis
• Spend time with doctors, and build familiarity and a personal relationship with the doctors.
• Taking our consultants for outreach calls and Clinics and building relations with the top doctors in their allotted area.

• Promotes quality patient care within the hospital through evidence based education.  
• Guides nursing staff, particularly new graduates in the recognition of and professional attention to patient needs. 
• Continually develops both personally and professionally to meet the changing needs of nursing staff. 
• Effectively directs staff to independently access resource material. 
• Ensures that all documentation is completed in a professional manner.  
• Is aware of functions and services provided by other departments and provides clear and relevant information when collaborating with other departments. 
• Protects the rights of patients whilst respecting their values, customs and spiritual beliefs.
• Conducts in-service/orientation/continuous nursing education/bed side training for nursing staffs. 
• Monitors the apprenticeship/traineeship programs. 
• Act as a resource person and source of knowledge for nursing staff. 
• Provides professional educational support and guidance to clinical and non-clinical staff. 
• Assists with Basic Life Support education. 
• Demonstrates a willingness to work positively within a team to achieve team goals and the provision of excellence in care/service delivery  
• Demonstrates and practices effective verbal, non-verbal and written communication skills and actively develops good listening skills  
• Supports Quality program and initiates relevant improvements. 
• Ensures that all documentation is accurate and completed in a professional and timely manner as per the hospital policy. 
• Staff appraisal to be conducted within 6 months of probationary period, then every twelve (12) months. 
• Evaluates performance in a planned and systematic way and seeks feedback from customers in relation to the service delivered.

• Responsible to formulate brand plan and propose various Marketing strategies in accordance to corporate policy for hospital brand.
• Responsible to take care of all the publishing material of the hospital namely: information booklet, leaflets, handbills, brochure, and other related materials. These shall include the content, design, creativity and proof – reading etc.
• Responsible to plan various activities as per the phasewise Marketing Strategic plans.
• Responsible to execute the various activities planned as per the phase wise marketing plans for example, CMES, Workshops Camps, Patient Education Program, Life – Style Management Program Etc.
• Responsible to carry out Research activity related to marketing plan evolved.
• Responsible to explore newer geographical area new markets, for customer target for hospital.
• Responsible to explore new product feasibility for business plan.
• Responsible to do regular fieldwork to understand and develop sound marketing plan.
• Responsible for monthly detailed report of the activity should be submitted to the management
• Responsible for daily and Weekly reports on field work and other activities should be submitted in brief to management about the activities assigned.
• Responsible for support in all marketing purposes to the DGM

• Responsible for administration, direction and coordination of area hospital assigned departmental activities for the purpose of attaining customer satisfaction and the objectives set forth by the Regional Director.
• Consult with and advise GM - OPs of problem related to the operations of the assigned departments.
• Consult with physicians, nurses and other medical professional and non – professional staff in developing, establishing and implementing operational plans, policies and procedures within the area of Hospital in accordance with the generally acceptable professional ethics and within the frame work of policies set out by the GM - OPs
• Supervises immediate subordinates in their performance of assigned responsibilities, providing assistance, advice and guidance as necessary.
• Responsible to review operational reports and statistical data of area hospital on a counting basis to help monitor assigned services operations.
• Develops area Hospital internal operating procedures design to achieve efficient hospital / department operation and maximum service to patients of the hospital.
• Maintains general liaison and communication with medical staff, all levels of supervision staff .
• Regularly tours the Hospital facilities and service areas to solicit feedback regarding performance of administrative staff.
• Ensures customer service measurements through area marketing department questionnaire and surveys.
• Keeps the area Hospital Medical Staff, Chief of Nursing aware of all matters that may affect the OP / IP.
• Participates in planning, designing and monitoring of programs for continuing education, on – job training for the area Hospital administrative staff.
• To plan and develop of new services and promotion of the public image of the hospital with the involvement of Sales & Marketing team.
• Maintains effective and professional working relationship with Medical Staff / Nursing staff and other patient care disciplines for the purpose of providing best services to the patients.

• Responsible to formulate brand plan and propose various Marketing strategies in accordance to corporate policy for hospital brand.
• Responsible to take care of all the publishing material of the hospital namely: information booklet, leaflets, handbills, brochure, and other related materials. These shall include the content, design, creativity and proof – reading etc.
• Responsible to plan various activities as per the phase wise Marketing Strategic plans.
• Responsible to execute the various activities planned as per the phase wise marketing plans for example, CMES, Workshops Camps, Patient Education Program, Life – Style Management Program Etc.
• Responsible to carry out Research activity related to marketing plan evolved.
• Responsible to explore newer geographical area new markets, for customer target for hospital.
• Responsible to explore new product feasibility for business plan.
• Responsible to do regular fieldwork to understand and develop sound marketing plan.
• Responsible for monthly detailed report of the activity should be submitted to the management
• Responsible for daily and Weekly reports on field work and other activities should be submitted in brief to management about the activities assigned.
• Responsible for support in all marketing purposes to the DGM

• Accountable for the safe and efficient running of various departments
• Supervise and evaluate the function of nursing supervisors and staff nurses
• Plans, directs, monitors and appraises the performance of the nursing staff and drives their performance towards outstanding results.
• Motivates and encourages the nursing staff to develop advances in nursing, patient care and service.
• Check and finalise the duty roaster and plans the staff leave
• Check attendance and punctuality of the staff in the unit
• Conduct regular staff meeting to resolve problems
• Review the stock position of all items and indent the same
• Planning staff requirement, interview the nursing staff and assist in the selection of staff nurses
• Provide in service training to all staff
• Develop team spirit in the department
• To keep informed on the changes in policies to the staff
• Look after the welfare of the nursing staff
• Gives counseling and guidance to the nursing department
• Maintains nursing operations by initiating, coordinating and enforcing program, operational and personnel policies and procedures.
• Assures quality of care by developing and interpreting nursing divisions philosophy and standards of care; measuring health outcomes against standards; making or recommends
• Maintains nursing staff by selecting, orienting and training nursing staff.
• Completes patient care requirements by scheduling and assigning nursing staff; following up on work results.

• Responsible for OP/IP and Day care billing of all the prescription raised by the clinicians
• Ensure thorough verification of all the doctor prescription, verify the investigation and procedure, communicate with the patient/ customer on the approximate amount to be paid.
• Take concurrence with the patient/ customer before initiating to raise the bill.
• Ensures correct investigation code, procedure is selected in the HMIS application with relevant tariff.
• Ensure the bill is raised after confirmation from the patient/ customer.
• Responsible for ensuring the correct amount is collected from the patient/ customer.
• Ensure the receipt is handed to the patient and guide them to the location where they need to proceed for the investigation/procedure.
• Ensure collection of referral letters from the credit patients.
• Ensure relevant data in entered in the system and handover the copy of the bill.
• Responsible for generating the shift MIS related to cash and the bills generated both case wise and corporate wise etc

• Counsel the patients/attendants and check whether a patient is New or Review
• Provides information about Doctors availability, Consultation time, appointments required etc.
• Attends to phone calls and provides necessary information/appointments if required
• Coordinates with the Consultant Doctors to know the visiting time etc
• In case of review, renew the patient either with Registration. No. , name of the patient and contact number.
• If a patient is a new patient then make a patient to fill Registration form and ensure that all the columns of registration form is filled.
• Make sure that Telephone Numbers and referral Doctors name, address and telephone numbers are to be filled in by them.
• Enter the complete data is entered into the system including pin code number, telephone numbers, Company/Corporate. • If the “Referral” column is not filled by the patient check with the latter regarding the referrer and check whether referral letter is given.
• Coordinate with OP , IP and Admissions department and ensure the smooth process
• Plan and indent the necessary stationery once in a week.
• Maintain good interpersonal skills with the patients and with colleagues and other staff members.
• Maintains discipline and punctuality
• Report all the incidents.

• Responsible for networking with the physicians in the allotted area and building rapport with them, meeting up with them on a daily, weekly, and monthly basis.
• Introduce the hospital services, products, and specialities to the physician community in the allotted area.
• Invite the physicians for the CME programs and ensure their participation.
• Responsible for coordinating medical camps, health awareness talks and Round Table Meets with the doctors.
• Increasing the volume of services for different Healthcare services of the Hospital.
• Keeping in touch with internal doctors, external doctors and finding ways to bridge the gap.
• Continuously keep in touch with doctors on a regular basis.
• Spend time with doctors, and build familiarity and a personal relationship with the doctors.
• Taking our consultants for outreach calls and Clinics and building relations with the top doctors in their allotted area.

• To ensure handover and takeover.
• To go for rounds with the Consultants and referral Doctors, if any
• To visit all the patients in the ward and carry out routine daily check-up of patients based on patient condition.
• To ensure adequate documentation.
• To be responsible for initiating and updating the admission record, progress notes, operation notes, discharge summary, and death summaries
• To check case sheets and ensure no pending investigations reports or procedures .
• To follow up on investigation reports .
• To attend to patients' complaints immediately .
• To be available inward always for patient monitoring
• To ensure continuous monitoring of seriously ill patients
• To keep the superiors informed about the patient condition and get prior approval from the treating consultant before prescribing any additional medication
• To report all the relevant issues

• Responsible for accounts payable - GR.
• Responsible for booking the accounts payable on a daily basis.
• Responsible for updation of Focus Application on a daily basis.
• Responsible for assisting the concerned in reconciliation.
• Responsible for all such other responsibilities assigned by the management from time to time.
• Responsible for managing a company's financial accounting, monitoring and reporting systems.
• Responsible for liaising with auditors to ensure annual monitoring is carried out.
• Responsible for building external relationships with appropriate authorities, e.g. auditors, solicitors, bankers and statutory organizations.
• Responsible for producing accurate financial reports to specific deadlines; managing budgets.
• Responsible for arranging new sources of finance for a company's debt facilities.
• supervising staff.
• keeping abreast of changes in financial regulations and legislation

• Responsible for OP/IP and Day care billing of all the prescription raised by the clinicians.
• Ensure thorough verification of all the doctor prescription, verify the investigation and procedure, communicate with the patient/ customer on the approximate amount to be paid.
• Take concurrence with the patient/ customer before initiating to raise the bill.
• Ensures correct investigation code, procedure is selected in the HMIS application with relevant tariff.
• Ensure the bill is raised after confirmation from the patient/ customer.
• Responsible for ensuring the correct amount is collected from the patient/ customer.
• Ensure the receipt is handed to the patient and guide them to the location where they need to proceed for the investigation/procedure.
• Ensure collection of referral letters from the credit patients.
• Ensure relevant data in entered in the system and handover the copy of the bill.
• Responsible for generating the shift MIS related to cash and the bills generated both case wise and corporate wise etc.

• To ensure handover and takeover
• To go for rounds with the Consultants and referral Doctors, if any
• To visit all the patients in the ward and carry out routine daily check-up of patients based on patient condition
• To ensure adequate documentation
• To be responsible for initiating and updating the admission record, progress notes, operation notes, discharge summary, and death summaries
• To check case sheets and ensure no pending investigations reports or procedures
• To follow up on investigation reports
• To attend to patients' complaints immediately
• To be available inward always for patient monitoring
• To ensure continuous monitoring of seriously ill patients
• To keep the superiors informed about the patient condition and get prior approval from the treating consultant before prescribing any additional medication
• To report all the relevant issues